Refund, Cancellation & Rescheduling Policy
LIBACON CONSULTING LTD
At Libacon Consulting Ltd, we are committed to delivering practical, valuable and professionally organised training to all registered participants.
We understand that unforeseen circumstances may affect a participant's ability to attend. The following policy explains our refund, cancellation and rescheduling arrangements.
1. REGISTRATION & PAYMENT
- The registration fee for the Money Lending Masterclass is ₦50,000 per participant, unless otherwise stated.
- Registration is confirmed upon successful verification of payment.
- Participants are encouraged to review the training details before completing payment.
2. PARTICIPANT CANCELLATION
- Participants who wish to cancel their registration should notify Libacon Consulting Ltd at least seven (7) calendar days before the scheduled training.
- Eligible cancellation requests submitted within this period may qualify for a refund.
- Requests made less than seven (7) days before the training will ordinarily qualify for a transfer to another available training session rather than a refund.
- Participants who fail to attend without prior notification will not automatically qualify for a refund or transfer.
3. TRANSFER TO ANOTHER TRAINING SESSION
We understand that unexpected circumstances may prevent participants from attending.
Therefore:
- A registered participant may request to transfer their registration to another available training session.
- Transfer requests should be submitted at least seventy-two (72) hours before the scheduled training.
- Approved transfers may be used for the next available masterclass.
- Each registration may be transferred once, subject to approval and availability.
4. CANCELLATION OR RESCHEDULING BY LIBACON CONSULTING LTD
Where Libacon Consulting Ltd cancels a scheduled masterclass, participants will be offered either:
- A full refund of the registration fee paid; or
- The option to transfer their registration to another available training date.
Where the training is rescheduled, registered participants will be notified and given the opportunity to accept the new date or request an appropriate refund.
5. DUPLICATE PAYMENTS
Where a participant mistakenly makes multiple payments for the same registration, the duplicate payment will be verified and refunded.
6. TRAINING MATERIALS
Registered participants are entitled to the training materials and benefits expressly advertised for the masterclass.
Where materials or other promised benefits are not delivered as agreed, participants may contact us for assistance and an appropriate resolution.
7. REFUND PROCESSING
Approved refunds will ordinarily be processed within five (5) to ten (10) business days.
The time required for the funds to reflect in the participant's account may depend on the payment processor and receiving financial institution.
8. HOW TO REQUEST A REFUND OR TRANSFER
All refund, cancellation and transfer requests should be sent to:
Please include:
- Full name.
- Registered email address.
- Payment reference or transaction ID.
- Reason for the request.
Our team will review the request and communicate the outcome.
9. IMPORTANT NOTICE
Nothing in this policy is intended to exclude or restrict any consumer right or legal remedy available under applicable Nigerian law.
Libacon Consulting Ltd reserves the right to update this policy when necessary, subject to applicable law.
OUR COMMITMENT
We value every participant who chooses to learn with us. Our goal is to ensure transparency, fairness and a positive learning experience.
LIBACON CONSULTING LTD
Professional Business Registration · Compliance · Financial Education
Website: https://libaconconsulting.com.ng/